Privacy Policy

This Privacy Policy describes how Ember Signal Cooperative handles information when you visit embersignalcooperative.com or contact us.

Consent

By using this website, you consent to this Privacy Policy and agree to its terms.

Information we may collect

We collect and process information only when you choose to share it with us, for example when:

• You send us an email or use the contact form.
• You provide feedback or ask us to reply to a question.

This information may include your name, email address and the contents of your message, including any attachments you send.

How we use information

We may use information we receive to:

• Respond to enquiries and provide support related to this website.
• Maintain the security and performance of the site.
• Analyse general, non-personal usage patterns to improve the content we publish.

Cookies and basic analytics

We may use simple analytics tools that rely on cookies or similar technologies to understand how visitors use the site in aggregate. These tools are used to see which pages are visited and how often, not to build personal profiles.

You can control or disable cookies at any time through your browser settings. Doing so may affect some minor features but should not prevent normal use of the site.

Third-party websites

Ember Signal Cooperative contains links to external sites, including gambling operators and support organisations. We are not responsible for the content, privacy policies or practices of those third-party websites. You should review their policies separately.

Data retention

We keep correspondence only for as long as reasonably necessary to handle your enquiry, keep basic records, or meet legal or regulatory requirements. You can ask us to delete past correspondence where possible.

Your data rights (UK / EU)

Depending on your location, you may have rights to:

• Request a copy of personal information we hold about you.
• Ask us to correct inaccurate information.
• Ask for deletion of information where appropriate.
• Object to or restrict certain types of processing.

To exercise any of these rights, contact us using the email address below. We may need to verify your identity before completing a request.

Children’s privacy

This website is intended for adults aged 18 or over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal data, please contact us so we can remove it where possible.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.

Contact

For questions about this Privacy Policy or how we handle information, contact:
support@embersignalcooperative.com